Health & Safety

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As a business owner or people manager, you’ll know that Health and Safety is part of doing business. We are all committed to providing a safe and healthy working environment for all workers and other persons who have contact with the company, including contractors and visitors but there are some essentials.

We have legislation here in New Zealand to help us know what to do. The Health and Safety at Work Act 2015 spells out who needs to do what and in most respects, how to get more information about doing it. To get free guides and tools visit the Worksafe New Zealand. We also provide a guidance document, which has been put together by our H&S professionals; to give you an idea of the processes you may put in place to help manage your business’s H&S aspects.

The guidance tool is designed to be a starting point, which means you still need to look specifically at each of your risks and how you manage them. If you have questions about this process, please contact your Fonterra account manager.

Health & Safety Guides

Supporting Documents and Templates

What can you do to promote health and safety in your organisation?

The Health and Safety Improvement Cycle gives you a step-by-step guide on how to set up and support the comprehensive systems and procedures required for effective workplace health and safety. It’s a roadmap to reducing injury and illness in the workplace.

Planning involves setting goals and objectives and detailing what steps you need to take to make your improvement strategies happen.

Injury Management: ACC General Information

Unfortunately from time to time people may sustain injuries whilst undertaking your businesses activities. You have some obligations and steps to follow if this happens. It pays to familiarise yourself with what you need to do and where you can get advice from.

ACC or “The Accident Compensation Corporation” is the organisation that will process that claims placed by your workers, request information from you and ensure that injuries are dealt with in a timely manner.

They are governed under the Accident Compensation Act 2001.

Click this link for all the information and tools available:

http://www.acc.co.nz/for-business/index.htm

Advance signals that may result in a claim:

  • you are advised of an injury/incident at your workplace
  • an employee reports that they have had a work-related incident
  • an early report of discomfort or difficulty.

If there is an injury or early report of discomfort, ensure:

  • treatment is received as soon as possible – if external treatment is needed this could be either your health provider or the employee’s own
  • the incident is recorded in your accident register
  • any health and safety issues are addressed
  • your employee knows about your process and expectations for return to work and rehabilitation.

If your employee needs time off work:

  • pay them for the first week (or part thereof) to compensate them for lost earnings, at 80% of what they would have earned that week
  • provide us with an ACC3 Employee Earnings Certificate to enable us to start paying weekly compensation to the employee from the second week onwards. (The form can be completed online and emailed to us, or completed by hand and posted to us.)
  • consider suitable duties (modified or alternative) which could allow the employee to stay at work. You may be contacted by a provider (eg an occupational therapist or physiotherapist) to assist you in this area.

Why not find out about our Stay at Work service? It’s a free service, with a focus on early intervention, and its aim is to enable your employee to safely recover from injury but stay at work.

Guide for industry (From ACC)

Find out how to prepare for injuries to your staff before they happen, and when they do, how to manage your employee’s injury situation and recovery, whilst limiting the costs associated with their injuries.

The aim of the six stage guide

By returning to work sooner, an employee spends less time sitting at home, gets closer to full pay (remember, their weekly compensation is less 20% of their full pay), is occupied, back with their work mates and on their way to a faster recovery and return to their pre-injury employment. The six stages below have been designed so you can effectively:

  • plan how to prepare for injuries before they happen
  • plan how you will manage the effects on your business
  • gain greater control over your employee’s injury situation and help limit the costs associated with their injuries
  • assist with your employee’s recovery.

To get an overview of what is involved in the six stages, check out the Return to Work checklist (DOC46K) and the Return to Work flowchart (DOC 72K).

Note: To access all the resources mentioned on this page either to make up an injury information pack for your industry or just download, go to the Injury management resources for industry.

Health and Safety Legislation – Health & Safety at Work Act 2015

Take a quiz to find out.

Please note: these quizzes have been developed to work on the latest versions of most modern web browsers. If you are having problems viewing the quizzes on your browser, you may need to update to the latest version or switch to a different web browser.

http://www.business.govt.nz/worksafe/hswa/working-smarter/tools-and-resources/quizzes

Risk in your industry

Retail and supermarkets

These are some of the more common injuries and workplace health and safety risks for people working in retail stores and supermarkets.

Click on each injury type for tips to help you manage these risks.

How to manage work risks

Review for continuous improvement

You should review your work activities on an ongoing basis to identify any new risks that might need to be managed.

Reviewing also means thinking about the way you identify, assess and control risks – do your processes work, or is there a better way to do these activities. For example, could you involve workers more, do you need to have a different method to assess consequences and the likelihood of the risk happening, and could you improve the way that you monitor your risk control effectiveness?

It’s not all about paperwork

Good paperwork does not equal good health and safety.

Documentation should be used where appropriate to support your health and safety processes. Documentation is not however a substitute for having good processes and control measures in place to actively manage your health and safety risks.

Need more help?

Have a look at our industry-specific guidance and examples to help get you started.